Please read these Terms & Conditions carefully before using rootbet. This is a binding agreement between you and rootbet, covering all rules related to account registration, betting, payments, bonuses, and general use of the platform.
Last Updated: January 2026Rootbet is committed to ensuring the rights and safety of all users.
By using rootbet's website and services, you automatically agree to these Terms & Conditions. These terms constitute a legally binding agreement between rootbet and the user.
To be eligible for rootbet's services, you must be 18 years of age or older and not a resident of any country or territory where online betting is prohibited. rootbet's services are intended for personal entertainment only — commercial or professional use is not permitted.
These Terms & Conditions are written in Bangla. In the event of any linguistic ambiguity, rootbet's interpretation shall be considered final.
Rootbet reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Continued use of the platform following any changes will be deemed acceptance of the revised terms.
To open an account with rootbet, the following conditions must be met:
rootbet may request account verification at any time and for any reason. Failure to provide the required documents promptly may result in a temporary account suspension.
After registering your account, a verification code will be sent to your email address or mobile number. You'll need to use that code to activate your account. Some services may be restricted on unverified accounts.
The following rules apply to all users when placing bets on rootbet:
For cricket betting: if the match does not complete the minimum required overs, the outcome will be determined in accordance with rootbet's own rules. For football, only the result at the end of regular 90 minutes applies — extra time and penalty shootouts are not included unless stated otherwise on the bet slip.
The Cash Out feature is available on selected matches. Cash Out values are determined by real-time odds and are not guaranteed.
The following rules apply to all financial transactions on rootbet:
Accepted payment methods on rootbet include Mobile Pay, Nagad, Rocket, and bank transfer. Third-party payments are not accepted. The payment account used must be registered in the account holder's own name.
In cases of money laundering or suspicious transactions, rootbet reserves the right to notify the relevant authorities and suspend the associated account.
Bonuses and promotional offers on rootbet are provided subject to specific terms. Each bonus has its own wagering requirements.
Referral Bonus: Refer a friend to rootbet and both of you will receive a bonus. Full terms are available on rootbet's Bonus page.
The following activities are strictly prohibited on rootbet:
Involvement in any of the activities listed above may result in permanent account termination, balance forfeiture, and legal action where applicable.
Rootbet reserves the right to temporarily suspend or permanently close an account under the following circumstances:
Users may also close their account at any time. In such cases, the remaining balance (excluding bonuses) will be refunded, provided there are no active bets or pending transactions.
Rootbet places responsible betting above all else. Always remember — betting is a form of entertainment, not a reliable source of income.
If you're experiencing betting-related issues, visit our responsible betting page or contact customer support. rootbet is always here for you.
Learn More Responsible Gaming Visit the page.
Rootbet collects, stores, and processes users' personal data solely for the purposes of providing services, completing KYC verification, and meeting legal obligations.
Rootbet never sells users' personal information to third parties. However, information may be disclosed upon request by legal authorities. For more details, please visit our Privacy Policy Read.
If you have a dispute regarding a bet outcome or transaction, please contact rootbet's customer support. Issues are typically resolved within 48 to 72 hours.
Rootbet reserves the right to update these Terms & Conditions at any time. Users will be notified of any significant changes via email or platform notification.
Continued use of the platform after any changes take effect will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.
For any questions or feedback regarding the Terms & Conditions, please contact rootbet's customer support team:
You can reach rootbet through our FAQ page for answers to common questions.
Average response time: 5 minutes on live chat, within 4 hours by email.
Compliance isn't just a legal obligation — it's the foundation of our credibility
Every rootbet rule is written in plain language — no fine-print traps, no hidden conditions.
Your personal and financial information is protected by SSL encryption and is never sold to third parties.
Rootbet's rules apply equally to all users. No special treatment or discrimination of any kind is permitted.
Rootbet aims to resolve any dispute or complaint within 48 hours.
The Terms & Conditions are reviewed regularly and updated as needed. Users will be notified of any changes.
Rootbet is committed to promoting responsible betting. If you ever need help, support is always available.